Contact Us

Neldovia · Customer Care

Contact Us

Business Information

Brand Name: Neldovia

Legal Company Name: Guangzhou Lingmiao Network Technology Co., Ltd.

Business Owner: Shibo Wu

Business Address: Room T93, Rooms 301–353, No. 1 Kehua Street, Tianhe District, Guangzhou, Guangdong, China

Website: https://neldovia.com

Customer Support Email: service@neldovia.com

Telephone: +86 132 4665 2616

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT)

Neldovia is owned and operated by Guangzhou Lingmiao Network Technology Co., Ltd.

How Can We Help?

Our customer care team can assist with product questions, orders, shipping, tracking, returns, refunds, damaged or incorrect products, and general inquiries.

Order Support
Please include your order number and the email address used at checkout.
Product Issues
For damaged, defective, incomplete, or incorrect items, please include photographs or video where relevant.

Returns

Please contact Customer Support before returning merchandise. Do not send returns to our business registration address unless specifically instructed to do so.

Once a return is approved, the appropriate return facility address and instructions will be provided.

Last updated: September 24, 2026